M365 Learning by Pratiek Dave

Microsoft 365 is a comprehensive suite of tools and services that enables businesses to manage their data securely and efficiently. A crucial aspect of data administration is ensuring that the correct individuals have the appropriate access levels to perform their duties without jeopardising data security. Using the Microsoft 365 compliance centre (compliance.microsoft.com), we will walk through the process of assigning user permissions to access and preview email communications. I have endeavored to rectify this problem using the procedures provided below. As per the Microsoft Documentation Preview role needs to be assigned from Defender Portal. However, this feature is not available. You have to complete the steps using Microsoft 365 Compliance Portal. Please refer to detailed steps below: ISSUE : Administrator cannot preview or Download email from M365 Defender Security Portal (security.microsoft.com) Finally, here are the set of steps to be followed that I found that resolved the ...

Configuring Microsoft Enterprise SSO Plug-In for Apple Devices: The Microsoft Enterprise SSO plug-in enables users to sign in to apps and websites that rely on Microsoft Azure Active Directory (Azure AD) for authentication, including Microsoft 365, using a single sign-on (SSO) process. This plug-in utilizes the Apple single sign-on app extension framework to minimize the number of authentication prompts that users receive when accessing devices managed by Mobile Device Management (MDM). Additionally, any MDM that facilitates configuring SSO profiles is supported. After configuring the Microsoft Enterprise SSO plug-in, apps that support the Microsoft Authentication Library (MSAL) automatically integrate with it. However, apps that don't support MSAL can also utilize the extension, such as browsers like Safari and apps that use Safari web view APIs. To do so, simply add the application bundle ID or prefix to the extension configuration. For example, you can enable a Microsoft a...

People Skills  Client Communication The necessary end user communication required to effectively react to incidents, clarify issues and action tasks effectively. Effective communication with end users is crucial for resolving incidents, clarifying issues, and completing tasks efficiently. Here are some guidelines for communicating with end users: 1. Clear and concise communication: Ensure that your messages are clear, concise, and easy to understand. Use simple language and avoid technical jargon that the end user might not understand. 2. Active listening: Listen carefully to the end user's problem or concern. Ask questions to clarify the issue and repeat back to the end user what you have understood to ensure that you have captured the issue correctly. 3. Empathy: Show empathy and understanding towards the end user's frustration or concern. Acknowledge the issue and let the end user know that you are there to help. 4. Timely response: Respond to the end user's communicatio...